Privacy Policy

1. Introduction

Hamil Logistics, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at hamillogistics.org or use our logistics services.

We are a professional logistics and freight coordination company headquartered in Tampa, Florida. We provide supply chain management, freight coordination, warehousing solutions, and logistics consulting services to commercial clients.

Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website or services.

2. Information We Collect

2.1 Personal Information

When you submit an inquiry or request our services, we may collect the following personal information:

• Full Name: Your first and last name for identification and communication purposes.
• Email Address: Your email address to respond to your inquiries and provide service updates.
• Phone Number: Your contact number for direct communication regarding your logistics needs.
• Company Name: The name of your business or organization for B2B service provision.

2.2 Inquiry and Service Details

We collect information related to your logistics needs, including:

• Service type inquiries (freight coordination, supply chain management, warehousing, consulting)
• Message content describing your logistics requirements
• Shipment details and cargo information when you engage our services
• Business requirements and operational preferences

2.3 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP Address: Your internet protocol address for security and analytics.
• Browser Type: The web browser you use to access our site.
• Device Information: Information about the device you use to access our website.
• Pages Visited: Which pages you view and how long you spend on each page.
• Referring Source: How you arrived at our website (direct, search engine, referral).
• Date and Time: When you accessed our website.

2.4 Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us analyze website traffic and remember your preferences. For detailed information about our use of cookies, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Provide Logistics Services

• Process and fulfill your service requests
• Coordinate freight and shipments on your behalf
• Manage your supply chain operations
• Provide warehousing and storage services
• Deliver logistics consulting and recommendations

3.2 Communicate With You

• Respond to your inquiries and provide customer support
• Send service updates and notifications
• Provide quotes and pricing information
• Share operational updates about your shipments
• Send important notices about policy changes

3.3 Improve Our Services

• Analyze website usage to improve user experience
• Understand client needs and preferences
• Develop new services and features
• Monitor and enhance service quality

3.4 Legal and Compliance

• Comply with applicable laws and regulations
• Respond to legal requests and court orders
• Protect our rights, privacy, safety, and property
• Enforce our Terms of Service and other agreements

4. Who Has Access to Your Data

We limit access to your personal information to those who need it for legitimate business purposes:

4.1 Our Employees

Our employees have access to your personal information only on a need-to-know basis. We train our staff on data protection practices and confidentiality requirements. Employees who violate our privacy policies are subject to disciplinary action.

4.2 Service Providers

We may share your information with trusted third-party service providers who perform services on our behalf:

• FormSubmit.co: We use FormSubmit for processing contact form submissions. When you submit a form on our website, your information is transmitted through FormSubmit's secure servers to our email. FormSubmit's privacy policy is available at https://formsubmit.co/privacy.
• Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information about your use of our website and reports website trends. For more information, see Google's Privacy Policy.
• Google Maps: We may use Google Maps to display location information. Google may collect data when you interact with map features. See Google's Privacy Policy.

Our service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or when we believe disclosure is necessary to:

• Comply with legal process
• Protect our rights, privacy, safety, or property
• Protect the rights, privacy, safety, or property of others
• Enforce our agreements
• Prevent fraud or security issues

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will provide notice of such a transfer.

5. Third-Party Services

Our website uses the following third-party services:

5.1 FormSubmit.co

We use FormSubmit.co to process contact form submissions. When you submit a form:

• Your data is sent through FormSubmit's servers
• FormSubmit may temporarily process your data for spam filtering
• FormSubmit does not sell or share your data with third parties for marketing
• Data is delivered securely to our email inbox

5.2 Google Analytics

We use Google Analytics to understand how visitors use our website:

• Google Analytics uses cookies to collect anonymous data
• We use this data to improve website functionality and content
• You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on

5.3 Google Maps

We may embed Google Maps to show our location:

• Google Maps may set cookies when you interact with the map
• Google may collect information about your device and usage

We are not responsible for the privacy practices of third-party services. We encourage you to review their privacy policies.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: We use SSL/TLS encryption for data transmission.
• Access Controls: We limit access to personal information to authorized personnel.
• Secure Storage: We maintain physical and electronic safeguards for data storage.
• Regular Reviews: We regularly review and update our security practices.
• Employee Training: We train employees on data protection and security.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Active Clients: We retain your information for the duration of our business relationship plus 7 years for accounting and legal compliance.
• Inquiries: We retain inquiry data for 3 years in case you become a client.
• Website Analytics: We retain analytics data for 26 months.
• Legal Holds: We may retain data longer if required by law or involved in legal proceedings.

When data is no longer needed, we securely delete or anonymize it.

8. Your Rights

You have certain rights regarding your personal information:

8.1 Access Your Data

You have the right to request access to the personal information we hold about you. Upon verified request, we will provide you with a copy of your personal data.

8.2 Correct Your Data

You have the right to request correction of inaccurate or incomplete personal information. We will promptly correct any verified errors.

8.3 Delete Your Data

You have the right to request deletion of your personal information, subject to certain exceptions such as:

• Legal retention requirements
• Ongoing contractual obligations
• Legitimate business purposes

8.4 Opt-Out of Marketing

You may opt out of receiving marketing communications from us at any time. You can:

• Click the unsubscribe link in any marketing email
• Contact us at info@hamillogistics.org
• Call us at +1 303-523-7285

8.5 Withdraw Consent

Where we rely on consent for processing, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before withdrawal.

9. How to Delete Your Data

To request deletion of your personal information, you may:

• Email: Send a deletion request to info@hamillogistics.org with the subject line "Data Deletion Request"
• Phone: Call us at +1 303-523-7285
• Mail: Send a written request to:
  Hamil Logistics, LLC
  Attn: Privacy Officer
  5925 E Dr Martin Luther King Jr Blvd
  Tampa, FL 33619

Please include sufficient information to verify your identity. We will respond to your request within 30 days.

10. Contact Information for Privacy Questions

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

11. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Significant changes may be communicated through:

• A notice on our website homepage
• An email notification to registered users
• Other appropriate communication methods

Your continued use of our website or services after changes become effective constitutes acceptance of the revised Privacy Policy.

12. Advertising Platform Compliance

This Privacy Policy is designed to comply with the requirements of major advertising platforms, including:

• Microsoft Ads: We clearly disclose data collection, use, and sharing practices. Users can opt out of personalized advertising.
• Google Ads: We provide clear and comprehensive disclosure of our privacy practices as required by Google's advertising policies.

We do not sell personal information for cross-context behavioral advertising. We do not use personal information to discriminate against users.